Browse What Information We Gather and Why
When you open an account, we collect your name, contact details and the payment method you register — whether that is bKash, Nagad or Rocket. Each deposit or withdrawal you make through those wallets generates a transaction record we keep for account verification and fraud prevention.
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We also collect device data — your browser type, IP address and session timestamps — to protect your account from unauthorised access. If you contact our support team, the content of that exchange is logged against your account so we can follow up accurately. We do
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not collect payment credentials like your bKash PIN or Rocket account password; those stay on your device and inside the wallet apps. Cookies and similar tracking tools record which sections of the site you visit and how long you spend there — this helps us improve
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the account experience but does not identify you to outside parties. All data processing is carried out for the purposes stated here. Where we are required by applicable law to share data with regulatory bodies, we do so only to the extent the law requires. Your
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use of this platform and the data rights available to you depend on your local law and the eligible regions in which the platform operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.